Privacy Policy

At [Winning Creations], we are committed to protecting the privacy and security of our customers' personal information. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

To provide building services, we may collect the following:

Contact Details: Name, phone number, and email address.
Project Details: Property address for site visits, architectural drawings, and planning permissions.
Financial Data: Bank details for processing payments or providing refunds.

2. How We Use Your Data

We use your information strictly to:

Provide accurate quotes and estimates.
Carry out building works at your specified location.
Communicate updates regarding your project.
Comply with legal and tax obligations (e.g., invoicing).

3. Sharing Your Information

We do not sell your data. We only share necessary details with:

Subcontractors: (e.g., electricians or plumbers) who need your address to perform work.
Suppliers: For direct delivery of materials to your site.
Legal Authorities: If required by law or for building inspections/certifications.

4. Data Security & Retention

We keep your records secure. We typically retain project information for [1 year] following completion to comply with tax laws and structural warranty requirements.

5. Your Rights

You have the right to:

Request a copy of the data we hold about you.
Ask us to correct or delete your information (subject to legal record-keeping requirements).
Withdraw consent for marketing communications at any time.